@sil pinged ~22h after support request, before @t unlocked. By the time he checked, support had unlocked it.
Finding it unlocked the next morning my time, I presumed it was due to that and only saw the message this morning that he had not had to escalate it after all.
Added timeline to my unlocked post: tantek.com/2017/131/t1/twitter-account-unlocked
CORRECTION: @t unlocked by support *before* friend escalated.
tantek.com/2017/131/t1/twitter-account-unlocked
https://twitter.com/t/status/862741763336876037
cc: @sil